Privacy
Privacy notice
This notice explains how InquestIQ uses personal data. In short:
- We collect what we need to run InquestIQ, and no more.
- We don’t sell your data, and we don’t show adverts.
- We don’t use tracking or advertising cookies.
- You can delete your account at any time.
Last updated 30 September 2026
1. Who we are
InquestIQ is run by Standard Consulting & Training Ltd (company number 16912584), registered office 39 Cogley Lane, Bingham, Nottingham NG13 8DE. We decide how your personal data is used, which makes us the “controller” under data protection law. We are registered with the Information Commissioner’s Office, registration number ZC202636.
For anything about your data, email david@standardconsulting.co.uk or use our contact form.
2. What we collect and why
The law says we need a reason, called a lawful basis, for each use. The table shows ours. “Our legitimate interests” means we need the data to run InquestIQ properly, and we have checked that this doesn’t override your interests.
| What | Why | Lawful basis |
|---|---|---|
| Your email address, password and confirmation that you’re 18 or over | To create and run your account. We never see your password: it is stored scrambled (hashed). | Contract |
| What you tell us about yourself: why you use InquestIQ, and for contributors your first name, last initial, role, area of practice, short bio and photo | To show you the most useful parts of the site, and to credit your contributions | Our legitimate interests; contract for contributor profiles |
| Your plan, seats, billing email and payment status | To take payment and give you the features you pay for. Stripe holds your card details, not us. | Contract; legal obligation for tax records |
| Email addresses of colleagues you invite to your team | To send the invitation and add them to your team | Our legitimate interests |
| Your saved alerts, lists, notes, saved judgments and folders | To provide those features and send your alert emails | Contract |
| Which reports and judgments you open, recorded against your account or, if you’re not signed in, a scrambled version of your IP address | To apply the free reading limit fairly | Our legitimate interests |
| How you use the site, and the devices and IP addresses you sign in from | To keep accounts secure, show you where you’re signed in, and fix problems | Our legitimate interests |
| A request to link your account to a relative’s inquest: your relationship to them, and any document you send to support it, such as a death certificate or a solicitor’s letter | To check the link. A person reviews every request; it is never decided automatically. | Contract (you ask us to check it) |
| Notes and photos you add, for example about court venues | To check and publish them. Before they go live, we use an AI tool to check notes for names of private individuals and photos for unsuitable content. | Contract; our legitimate interests for the checks |
| Messages you send us, including error reports, and your name and email with them | To reply and deal with your request | Our legitimate interests |
| Your email, if you ask us to tell you when families can add inquest records | To send you that one message | Consent, which you can withdraw at any time |
When you choose a password, we check it against lists of passwords exposed in data breaches. We do this without sending your password anywhere: only the first few characters of a scrambled version leave our servers.
3. People named in reports and judgments
Coroners publish Prevention of Future Deaths reports on the Courts and Tribunals Judiciary website. The reports usually name the coroner and the organisations and officials they are sent to. We republish them for research and public accountability, relying on our legitimate interests. Coroners usually remove the names of living members of the public before publication.
Data protection law protects living people. Information about someone who has died is not their personal data, but we still treat it with care, and it can be personal data of their living relatives.
Judgments work differently, and have their own case law privacy notice. If you are named in a report or judgment on InquestIQ and want to object, or to ask for a correction, contact us.
5. Data sent outside the UK
Some of the companies above are in the United States. When your data goes there, it is protected either by the UK–US “data bridge”, where the company is certified under it, or by the International Data Transfer Addendum approved by the Information Commissioner, in our contract with the company. You can ask us for details.
6. How long we keep it
| What | How long |
|---|---|
| Your account, profile, saved items and relative-link requests, with any documents | Until you delete your account |
| Record of pages opened for the free reading limit | 7 days |
| How you use the site | 30 days |
| The devices and IP addresses you’re signed in from | Until you sign out of that device, or your session ends |
| Your email, if you asked to hear when families can add records | Until we have sent that message, or you ask us to remove it |
| Photos we decide not to publish | 30 days after the decision |
| Billing records: plan, payments and billing email | 6 years after the end of the financial year they relate to, because tax law requires it |
| Messages you send us | As long as we need them to deal with your request and any follow-up |
When you delete your account, we sign you out everywhere and delete your email address, profile, alerts, saved items, usage records and any relative-link requests and documents. Venue details and photos you added stay on the site without your name, and any notes or captions you wrote are removed. We keep billing records for the period above.
8. Your rights
You have the right to:
- get a copy of the personal data we hold about you;
- have it corrected if it’s wrong;
- have it deleted;
- object to us using it, or ask us to limit how we use it;
- get the data you gave us in a format you can take elsewhere.
To use any of these, contact us. It’s free. We will reply within one month, and may ask you to confirm who you are first. You can also delete your account yourself from your account settings.
We don’t make decisions about you that have legal or similarly significant effects using automated processing alone.
InquestIQ is for adults. We don’t knowingly collect data from anyone under 18.
9. Complaints
If you’re unhappy with how we have used your data, tell us by email or through our contact form. We will acknowledge your complaint within 30 days, look into it without delay, keep you updated and tell you the outcome.
You can also complain to the Information Commissioner’s Office, the UK regulator for data protection, at ico.org.uk/make-a-complaint or on 0303 123 1113. They usually expect you to have raised it with us first.
10. Changes to this notice
We will update this notice when how we use data changes. The date at the top shows the last change. If a change affects you significantly, we will email you.